Refund Policy

    Last updated: September 30, 2026

    Everything we sell is digital and delivered instantly to your account — prompt text, source code access, animated backgrounds, and Academy content. Because the product is digital and access is granted immediately, purchases are generally non-refundable once delivered. The exceptions below still apply.

    Subscriptions

    Subscriptions renew automatically until canceled. You can cancel at any time, and canceling stops all future charges.

    Your plan stays active until the end of the current billing period, so you keep full access until then. We don't refund unused portions of a billing period.

    Lifetime plans and one-time purchases

    Lifetime plans and other one-time purchases are final once access is granted. They're not refundable unless required by law.

    Prompt packs and credits

    Prompt packs are one-off purchases and are non-refundable once delivered. Unused credits stay in your account and remain available to use.

    When we do refund

    We'll issue a refund when it's our fault or when something clearly went wrong, for example:

    • You were charged twice for the same purchase
    • You were charged after you already canceled
    • A technical problem on our side prevents your access and we can't fix it

    Reach out within 14 days of the charge through the contact page with your email and payment details, and we'll sort it out.

    EU and UK consumers

    If you live in the EU or UK, you normally have a 14-day right of withdrawal for online purchases. For digital content delivered immediately, we ask for your consent to start delivery right away — when you complete checkout you agree that delivery begins immediately and acknowledge that you lose the 14-day cooling-off right. This doesn't affect your statutory rights if the service is faulty or not as described.

    How to request a refund

    Contact us via the contact page with the email on your account, what you bought, and the date of the charge. Refunds are issued to the original payment method through Stripe and usually appear within 5–10 business days of approval.

    Chargebacks

    Please contact us before filing a chargeback — in most cases we can resolve the issue faster. Unwarranted chargebacks may lead to the account being suspended.